100% organic cotton muslin sets are waiting for you
When you place an order on our website electronically, you are considered to have accepted the pre-information form and the distance sales agreement provided. Buyers are subject to Law No. 6502 on the Protection of the Consumer and related regulations. Shipping costs are the responsibility of the buyer.
The purchased product will be delivered to the address specified by the buyer within the legal period of 30 days. If the product is not delivered, the buyer may terminate the agreement. Delivered products must be complete, meet the specified qualities, and include documents such as warranty and user manuals if available.
If it becomes impossible to sell the product, the seller must inform the buyer in writing within 3 days and refund the total amount within 14 days.
If the buyer does not pay the price or cancels the bank record, the seller's obligation to deliver the product ends.
After the product is delivered, if the credit card used for payment is fraudulently used by unauthorized persons and the bank does not pay the seller, the buyer must return the product to the seller within 3 days.
If delivery cannot be made due to force majeure, the buyer will be informed. The buyer may cancel the order, request a similar product, or postpone delivery. In case of cancellation, the payment will be refunded within 14 days.
The buyer must inspect the product before accepting it. Damaged products should not be accepted. If the withdrawal right is to be exercised, the product must not be used. The invoice must also be included in the return.
The buyer may exercise the right of withdrawal within 14 days from the delivery date without providing any reason or bearing any legal responsibility. Withdrawal must be notified through the following contact details:
For services, the withdrawal period is 14 days from the date of contract signing. If the service has started with the consumer’s consent before the period ends, the right of withdrawal cannot be used.
The returned product must be delivered with its invoice, return form, box, packaging, and accessories, intact and undamaged. For corporate invoices, a return invoice must be issued.
The seller is obliged to refund the total amount within 10 days from receiving the withdrawal notice and to receive the product within 20 days. If there is damage due to the buyer’s fault, the buyer must compensate the seller.
Products made according to personal needs, hygienic items (underwear, swimsuits, cosmetics, etc.), perishable products, opened packaging, digital content, software, CDs/DVDs, books, and similar items cannot be withdrawn.
If the buyer defaults on credit card payments, they are responsible for paying interest under the bank agreement. The bank may take legal action, and the buyer is liable for the seller’s losses caused by delayed payment.
Payment can be made via bank transfer, EFT, or credit card. For online payments, the amount will be charged from the credit card at the end of the order.
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